Systems Access Request FAQs

Systems Access Request  - Frequently Asked Questions

Who is the authorizer?

The authorizer is an individual responsible for requesting access to student data on behalf of an employee.

Who is the user?

The user is an individual for which the authorizer requests access for.

What does the field “NetID to copy access from:” mean?

The field “NetID to copy access from:” is an individual’s NetID in which a new employee will copy access. Example: A new employee working in the same capacity as an individual that already has access to student data.

Do I have to fill out “NetID of person being replaced:” field?

No. The employee may be a new addition to a department. Therefore, this field can be left blank.

Is the “Replacement Date:” field required?

The “Replacement Date:” field is required only if the “NetID of person being replaced:” field is populated.

How long does it take for Banner access to be granted after FERPA acceptance?

It may take about a week or more. All Banner production access requests need functional owner(s) approval before proceeding with Banner setup. There are multiple groups involved in setting up an Oracle account and granting access to forms and tables. When setup is complete,  the user will be notified with instructions and links to Banner.

How do I request an Oracle Banner account to be unlocked and/or request a temporary password?

You can send an email request to unlock or reset your password (include your NetID) to sis.support@yale.edu. 

Whom do I contact if my responsibilities change?

Please contact sis.support@yale.edu to request changes to your access privileges or to disable your Banner account.