Training & Support

General Banner training inquiries should be directed to the University Registrar’s Office at registrar@yale.edu. The University Registrar’s Office will provide one-on-one or small group training for Banner users on basic system features and functionality. Training is scheduled on an as-needed basis at the availability of the user and trainer.

Banner training for specific business processes should be conducted by the employee’s office, department, or administrative unit.

FAQ’s, Banner training, and AppXtender artifacts are available via the links to the left.